Service

Operations Review

Find where the hours go, and give them back.

Length

3 weeks

From

£3,600

Best for

Teams of 3–40 where everyone is flat out and nothing feels finished

What you get

A map of how work actually flows The ten biggest time leaks, measured New checklists and handovers A 30-day follow-up

Book a first call

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We shadow a real week of work, map every handover and tool, and fix the places where jobs wait, repeat or fall through.

We sit with your team for a week and follow the work, not the org chart. Every time a job waits, repeats or needs chasing, we write it down with the minutes it cost.

By the end of week one you have a map of how work really moves through the business, and a list of the ten biggest leaks, ranked by hours per month.

Weeks two and three are for fixing: shorter handovers, fewer tools, checklists people actually use. We come back after 30 days to check the hours stayed saved.

(Next) Other services

The other five, if this is not quite it.

Compare packages

Strategy Sprint

Two weeks to decide what the business is for next year.

2 weeks

£2,400

→

Operations Review

Find where the hours go, and give them back.

3 weeks

£3,600

→

Pricing & Margins

Charge for the work you actually do.

2 weeks

£2,800

→

Hiring & Roles

Know who to hire next, and what they will own.

2 weeks

£2,200

→

Systems & Tools

Fewer apps, set up properly, used by everyone.

3–4 weeks

£4,200

→

Ongoing Advisory

A standing hour a week with someone on your side.

Monthly

£1,500 / month

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In their words

They found the three things costing us most in the first week, and none of them were what I would have guessed.

Ruth Aldane

Owner

Aldane Opticians

No jargon, no deck. A single page on the office wall that the whole team actually follows.

Marcus Oyelaran

Director

Oyelaran Build

We raised our prices by 18% and lost one client. One. I should have done this years ago.

Priya Venn

Founder

Venn Interiors

Tavrel sat with my team for a week and gave us back ten hours each. Nobody felt judged.

Tom Hesketh

Managing partner

Hesketh & Rowe

The best money we have spent on the business, and the shortest project we have ever run.

Alina Brook

Owner

Brook Pilates

They left when it worked. That is rarer than it should be.

Dev Marlowe

Co-founder

Marlowe Studio

Every week I knew exactly what was happening and what they needed from me. Two hours, as promised.

Sian Frew

Practice manager

Frew Veterinary

Our quotes went from a week to the same day. Customers noticed before we did.

Callum Ferris

Owner

Ferris Electrical